Shipping Policy
Happiness Loves Company Return Policy
Last Updated: 1/1/24
Thank you for shopping with Happiness Loves Company. We appreciate your business and strive to provide you with the best possible shopping experience. Please read our Return Policy carefully to ensure a smooth and hassle-free return process.
-
Return Eligibility:
a. Items must be unused, unworn, and in their original condition.
b. All tags, labels, and packaging must be intact and included.
c. Returns must be initiated within 30 days from the date of purchase.
-
Return Process:
a. To initiate a return, please contact our customer service team at HappinessLovesCompanyClothing@gmail.com with your order number and details about the item you wish to return.
b. Our customer service team will provide you with a return authorization and instructions on how to return the item.
c. Pack the item securely and include the original packing slip.
d. Ship the return package to the address provided by our customer service team.
-
Refund:
a. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
b. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.
c. Shipping costs are non-refundable.
-
Exchanges:
a. If you need to exchange an item for a different size or color, please contact our customer service team to arrange the exchange.
b. Exchanges are subject to availability.
-
Damaged or Defective Items:
a. If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving the product.
b. We will provide instructions on how to return the item or, if applicable, send a replacement.
-
Shipping Policy:
-
a. We offer standard and expedited shipping options. Shipping costs are calculated at checkout.
b. Orders are processed and shipped within 1-3 business days of payment confirmation.
c. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
d. We currently ship to all 50 U.S. states.
-
Contact Us:
If you have any questions or concerns about our Return and Shipping Policy, please contact us at HappinessLovesCompanyClothing@gmail.com.
By making a purchase from Happiness Loves Company, you agree to and accept the terms of our Return and Shipping Policy.